@article{hoffman1998case,
  title = "A case study in cognitive task analysis methodology: The Critical Decision Method for the elicitation of expert knowledge",
  author = "Hoffman, RR and Crandall, B and Shadbolt, N",
  year = "1998",
  journal = "Human Factors",
  number = "2",
  pages = "254--276",
  volume = "40",
}