@misc{schreiber1999engineering,
  title = "Engineering and managing knowledge. The CommonKADS methodology",
  author = "Schreiber, A Th and Akkermans, Hans and Anjewierden, AA and de Hoog, Robert and Shadbolt, NR and Van de Velde, Walter and Wielinga, BJ",
  year = "1999",
  publisher = "The MIT Press Cambridge, MA",
}