@article{akkermans2000engineering, title = "Engineering and Managing Knowledge: The Common KADS methodology.", author = "Akkermans, JM and Anjewierden, Anjo Allert and de Hoog, Robert and Shadbolt, NR and Wielinga, BJ and Schreiber, Guus and van de Velde, W", year = "2000", publisher = "The MITT Press", }