@article{ktnwhitepaper, title = "Human Vulnerabilities in Security Systems", author = "M. Angela Sasse, Debi Ashenden, Darren Lawrence, Lizzie Coles-Kemp, Ivan Flechais, Paul Kearney", year = "2007", journal = "Human Factors Working Group White Paper, Cyber Security KTN Human Factors White Paper", url = "http://www.ktn.qinetiq-tim.net/content/files/groups/humanvuln/HFWGWhitePaperfinal.pdf", }