@article{crow2000issues,
  title = "Issues of Communication and Collaboration-INVITED CONTRIBUTION:-Exploiting the Ontological Qualities of Web Resources: Task-Driven Agents Structure Knowledge for Problem Solving",
  author = "Crow, L and Shadbolt, N",
  year = "2000",
  journal = "Lecture Notes in Computer Science",
  pages = "220--231",
  publisher = "Berlin: Springer-Verlag, 1973-",
  volume = "1860",
}