@article{DBLP:journals/cscw/HeathJLH94,
  title = "Unpacking Collaboration: the Interactional Organisation of Trading in a City Dealing Room",
  author = "Christian Heath and Marina Jirotka and Paul Luff and Jon Hindmarsh",
  year = "1994",
  journal = "Computer Supported Cooperative Work",
  number = "2",
  pages = "147-165",
  volume = "3",
}