@inproceedings{DBLP:conf/digitalCities/LuffJ98,
  title = "Interactional Resources for the Support of Collaborative Activities: Common Problems in the Design of Technologies to Support Groups and Communities",
  author = "Paul Luff and Marina Jirotka",
  year = "1998",
  booktitle = "Community Computing and Support Systems",
  crossref = "DBLP:conf/digitalCities/1998",
  pages = "249-266",
  url = "http://link.springer.de/link/service/series/0558/bibs/1519/15190249.htm",
}